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SandyE's avatar
SandyE
New Contributor
5 years ago

DO NOT USE CHAT - DANGER

Last night I used the Cox "Chat" feature. Chatted with someone called "Shadae" (stated she/he was in Jamaica). She/he accessed my account and answered my questions. Minutes after we finished chatting ...my password was changed.  I did not authorize a password change.  So for the last 12 hours or so... anyone who had the password... had access to my entire email box.

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