SandyE
5 years agoNew Contributor
DO NOT USE CHAT - DANGER
Last night I used the Cox "Chat" feature. Chatted with someone called "Shadae" (stated she/he was in Jamaica). She/he accessed my account and answered my questions. Minutes after we finished chatting ...my password was changed. I did not authorize a password change. So for the last 12 hours or so... anyone who had the password... had access to my entire email box.