I was just about to post about the same thing, the spam emails are out of control, yet COX is moving valid emails to my spam folder. I see they also took away all the settings where you could filter and adjust. Their email service has been terrible for years. When I call Customer Service about it all they tell me is "its free email what do you expect" REALLY!??! First of all it is no 'free' if you do not have services with COX that you PAY FOR you can not have a COX email account. For what COX charges for their services you would think they would put out a better email product.