Forum Discussion

iques's avatar
iques
New Contributor
4 years ago

Disabling Panoramic Wifi Advanced Security Sevice

Hi all,

I'm setting up port forwarding to get remote access to a home desktop and have verified functionality by disabling the security service to allow port forwarding. Couple questions related to this -

1) What are the implications of disabling this service? The my-services-disabling page warns that you'll lose "24/7 threat monitoring and real-time reporting." Does this include IP-Reputation blocks or are those always made regardless? Any other valuable features besides the audit log (and stuff on https://www.cox.com/residential/support/cox-panoramic-wifi-app-advanced-security-service.html)?

2) Allow Access functionality -

a) Can it be extended past 1 hr? If I were to able keep the security service on and allow access for a given IP for 1 business day (or even longer, really) it would be much more useful.

b) Can you get faster access to notifications than is provided via the wifi.cox.com page? It seems hit or miss on how responsive it is. I haven't tried the mobile app yet; I try to keep as little on my phone as possible.

3) Bonus Question! I've noticed I can ssh into the machine even with the security service enabled for about 30sec before the pipe breaks. Any guesses? Not super important, but curious.

Thanks in advance for any assistance!

3 Replies

  • bearone2's avatar
    bearone2
    Contributor III

    when i come to the forum i also check webmail + mywi-fi & see if there are any intrusions on whatever device is drawing from panoramic unit, whether hardwired or wi-fi.

    i don't get an email with intrusions + it's enabled or isn't.

    July 3, 2020

    • Threat Blocked9:29am

      Panoramic WiFi Advanced Security blocked a potential threat on DESKTOP-POEBVMC. No action is needed.

      See Threat

    June 29, 2020

    • Threat Blocked9:39pm

      Panoramic WiFi Advanced Security blocked a potential threat on 11. No action is needed.

      See Threat

    June 24, 2020

    • Threat Blocked8:27am

      Panoramic WiFi Advanced Security blocked a potential threat on DESKTOP-POEBVMC. No action is needed.

      See Threat

    June 17, 2020

    • Threat Blocked3:34pm

      Panoramic WiFi Advanced Security blocked a potential threat on Dell Windows PC/Laptop. No action is needed.

      See Threat

    June 13, 2020

    • Threat Blocked4:33pm

      Panoramic WiFi Advanced Security blocked a potential threat on NETGEAR WNR2000. No action is needed.

      See Threat
    • Bruce's avatar
      Bruce
      Honored Contributor III

      Have you clicked on the See Threat links for NETGEAR WNR2000 and DESKTOP-POEBVMC?  These look like valid processes.

      • bearone2's avatar
        bearone2
        Contributor III

        yes, i look at 'em right away, right now all "see threat" have expired or no longer an issue.

        i'll copy/paste/post the next one i see...they're obscure websites.