Forum Discussion

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

Delete temp/cookies.

If anyone is getting a 401 HTTP error when trying to sign in, be sure to delete your cookies and tempory files. That worked for me.

 

  • TiffanyR's avatar
    TiffanyR
    2 years ago

    Hello WiderMouthOpen, 

    Thank you for this feedback. I have shared it with my leaders. We are still working to fully integrate the community and hope to be running smoothly in no time. 

  • CurtB's avatar
    CurtB
    Valued Contributor III

    Closing all browser tabs (not just forums) will clear the 401 HTTP error.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor

      Requires you to sign in almost every day still though. I wonder what the experiation date on the cookie is? I tried to look but couldn't find the right cookie.

      • CurtB's avatar
        CurtB
        Valued Contributor III

        I'd like to be able to delete our own posts that have had no replies yet.  I reposted a reply that contained an external link because it had seemed to disappear.  If you post a reply with a link, it might take longer to be published.

  • Anonymous's avatar
    Anonymous

    I had to create a new 'Username' of 'Lovemylab1'. The "autologin" asked me to "complete registration" and wouldn't let me use my old 'Username'. It said it was already taken. I tried to get help via Chat with a Cox agent, who instead decided to add another 'User ID', not understanding that a 'User ID' and a 'Username' are two different things. Frustrated, but that's the way it goes sometimes. Couldn't reach a moderator without registering.

     

    • Becky's avatar
      Becky
      Moderator

      I'm so sorry about that! We're looking into why that happened. 

      • CurtB's avatar
        CurtB
        Valued Contributor III

        Images in previous posts are resized,   An image the size of surrounding text was resized to fill the screen.

        Apparently, linking to a specific reply is no longer possible.  The link must be to the thread. 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    BTW, Seems loading a picture, even if you later delete it, still messes up with upload. Anyone else?

    • CurtB's avatar
      CurtB
      Valued Contributor III

      Apparently we're unable to delete our own replies now.

      There's also a maximum number of replies that an individual may post within a thread.  If you exceed the limit, your reply won't be published.

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor

        Where did you get that info? Seems the new UI hasn't been long enough to test it. Either way, do you know the maxium number?

        I have noticed I have to clear my cookies almost every day or I get the 401 HTTP error. Anyone else?

    • TiffanyR's avatar
      TiffanyR
      Former Moderator

      Hello WiderMouthOpen, 

      Thank you for this feedback. I have shared it with my leaders. We are still working to fully integrate the community and hope to be running smoothly in no time.