Data Usage taken away
Hi,
Just noticed today that a policy change was made to take data usage away from non primary users. Just wanted to provide feedback that this doesn't make sense to take away something that if ...
Forum Discussion
@Trustmy2, The primary login can be used to grant access to most billing/account related information that is found on the cox.com website. To do this, login to the primary login and then grant access to the secondary login you wish to use. This can be found under the "Manage Users" section of the website. Once completed, the login that has been granted access will be able to view data usage. -Allan, Cox Support Forums Moderator.
Hi, thankfully it appears this issue has been resolved, but this is also good information to know. Thank you! I wish when I had chatted with customer service, that they had suggested this. Sadly they did not, so not sure if it would have made a difference at the time.
