Forum Discussion

Khalifa86's avatar
Khalifa86
New Contributor
9 months ago

DATA USAGE PER DEVICE

What on earth happened to cox wifi app? For some reason after the update we are unable to track which device are using the most data. The app only tells you your total data used per day. That’s not h...
Bandwidth Allowance
  • LatitiaS's avatar
    LatitiaS
    5 months ago

    Hi Nessa,

    We track overall usage in relation to maintaining our network and managing traffic. We will also categorize traffic in and out of your home so that you may get a better sense of how your household uses the internet, but we do not track usage at the device level. 

    Please let me know if there is anything else we can help you with.

    Cox Support Forums Moderator

ColleenD's avatar
ColleenD
Moderator

Hi, Khalifa86 

 

The Pano app, when configured, will show Time Spent. Each device must be assigned to a profile. I have viewed the video you shared, but do not see Data Usage mentioned. Network Activity refers to time spent and allows customers to manage the amount of time devices can use the internet. As an example, you could limit a child's screentime by device. 

Dan5982's avatar
Dan5982
New Contributor
9 months ago

It's there in the video clear as day. I am having the same issue.