Data overage charges
So Cox want's to start charging customers for "overages" in data usage?
Never have I had an issue with "overages." Cox Cable is now sending out e-mails and texts that I may be "charged for overage...
Forum Discussion
thought you were on unlimited?? someone signed up for whatever program you're on??
if you were keeping an eye on use, you only saw what part you had used depending where you were in your billing cycle.
Well bearone2, when we signed up for Cox 15 years ago we just signed up for "high speed internet" (and had cable at the time too) and didn't realize a data package was a thing...I don't think data usage was as big an issue for the majority of people back then as it is today, especially with all the cordcutters and high-def / 4k streaming services of today and whatnot..I only said we "thought we were on unlimited" because up until last year we must have never went over or even really came close to going over our data limit. We only started keeping an eye on our data usage after last year when got an alert from Cox that we were about to reach our limit and we were all saying "what the heck is this about?"
- @Marty, You can find information about data usage and our service options here: www.cox.com/.../data-usage.html. -Allan, Cox Support Forums Moderator.
anytime i log into cox to get to the forum i see what plan i'm on.
also depends how many folks/devices are now accessing internet/wifi within the household.
fwiw: i go back to the days of 512mb allowed usage, not today 1024.
