Data overage charges
So Cox want's to start charging customers for "overages" in data usage?
Never have I had an issue with "overages." Cox Cable is now sending out e-mails and texts that I may be "charged for overage...
Forum Discussion
My family didn't even know we were on a data package / thought we had unlimited internet until some time last year when we got a warning towards the end of the month that we were about to reach our limit...Either way we've mostly just made sure to just keep an eye on our internet usage % and it hasn't been much an issue..the 1.25tb is a lot of data (but we still managed to go over for the first time ever last month and had to pay extra for 1.75tb this next billing period(
Maybe look up some lower bandwidth options / video streaming / internet usage options that don't eat up a lot of data just incase you get stuck in a position where you have like a week - 10 days left before your next bill is due and your data plan has been mostly eaten up..It stinks to resort to that but I've done it a few times
thought you were on unlimited?? someone signed up for whatever program you're on??
if you were keeping an eye on use, you only saw what part you had used depending where you were in your billing cycle.
Well bearone2, when we signed up for Cox 15 years ago we just signed up for "high speed internet" (and had cable at the time too) and didn't realize a data package was a thing...I don't think data usage was as big an issue for the majority of people back then as it is today, especially with all the cordcutters and high-def / 4k streaming services of today and whatnot..I only said we "thought we were on unlimited" because up until last year we must have never went over or even really came close to going over our data limit. We only started keeping an eye on our data usage after last year when got an alert from Cox that we were about to reach our limit and we were all saying "what the heck is this about?"
- @Marty, You can find information about data usage and our service options here: www.cox.com/.../data-usage.html. -Allan, Cox Support Forums Moderator.
anytime i log into cox to get to the forum i see what plan i'm on.
also depends how many folks/devices are now accessing internet/wifi within the household.
fwiw: i go back to the days of 512mb allowed usage, not today 1024.
