Forum Discussion

Danielle_B_'s avatar
Danielle_B_
New Contributor II
4 years ago

DATA MEASUREMENT IS WRONG

Trying to say I used 2400GB  in 1 month

I did the math and I should be around 900
lets just give the benefit of the doubt and give it 1200

how they got that number is BEYOND ME.

  • Was this from your last billing cycle by chance? I posted just today something very similar. They're saying I used nearly 1TB  in a single day.

  • bearone2's avatar
    bearone2
    Contributor III

    unsecured wi-fi??

    when you don't provide much info, don't be surprised at some replies!!

    • Danielle_B_'s avatar
      Danielle_B_
      New Contributor II

      panoramic and secured

      literally never meet anyone that doesn't secure their wifi.
      and I work in IT

      • bearone2's avatar
        bearone2
        Contributor III

        i can't believe how many folks use un-encryted wifi where they get coffee either!!

  • CrystalS's avatar
    CrystalS
    Former Moderator
    Hi Danielle B., this appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal S.
    Cox Support Forum Moderator