Customer Service?
I have been having issues with connection speed, so I tried doing an online chat through Cox's web site. After about 20 minutes of troubleshooting, the tech stopped responding, and my chat session en...
Forum Discussion
Hello, we have not heard of known issues taking place regarding any misconfigurations of third-party modems, and I'm sorry this information was relayed to you. I am including some additional information on ways to improve your overall level of service:
www.cox.com/.../understanding-speed-test-results.html
www.cox.com/.../fixing-slow-wifi.html
www.cox.com/.../extend-wifi-range.html
For further assistance, please include a link to this forum thread and email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
www.cox.com/.../understanding-speed-test-results.html
www.cox.com/.../fixing-slow-wifi.html
www.cox.com/.../extend-wifi-range.html
For further assistance, please include a link to this forum thread and email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
