Solved
Customer Service Hangs up on me
Cox raised my bill then emailed me a retention offer after I scheduled a disconnect. I can't apply the offer online. The reps on the phone can't apply it. The phone number listed in the email (678-60...
Forum Discussion
Hello. I'm very sorry to hear that you wish to lower your bill. Please reach out to us at cox.help@cox.com for assistance in this matter.
Thank you,
Cox Forum Moderator
