Forum Discussion
BoliBoBoli
6 years agoNew Contributor II
Chris and Allen, thank you for the email support on this issue following my post.
The problem was not a 100Mbps router, but instead the wiring outside of the house.
Solution: Cleaned and deoxidized coxial connections outside of house (With DeOxit D100L).
- BoliBoBoli6 years agoNew Contributor II
Unfortunately after a week, this error came back. I installed a new modem/router combo and its getting this error:
Sat Aug 17 12:32:04 2019 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC I'm pretty sure there's something wrong with the outside wires at this point, I mean, two modems, one brand new, and the same error. I'll be calling in for support from this point.
- stickboy26 years agoNew Contributor
i get this error too. getting lots of timeouts from the IP the modem is sitting on. this all started when they changed the bandwidth tiers
- KevinM26 years agoFormer ModeratorHi BoliBoBoli, we're sorry to learn that you're experiencing these service issues. Sending out a service technician is the best course of action at this point. Please let us know if issues persist after the service appointment. -Kevin M. Cox Support Forum Moderator
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