Cox's spam filtering **
I've been a Cox customer for 20+ years. I've always known that Cox's spam filtering was **, but it's worse that **, it's horrible.
I've tried hard to protect my email from spammers, but unfortun...
Forum Discussion
Spammers are very inventive, and are constantly creating new ways to get around Spam Blockers. Cox uses several spam reporting services to identify unsolicited email messages and senders. We use your reports (marking Webmail as Spam or Not Spam) to improve our Spam Blockers. Due to the high volume of email received, a personal response is not provided to each report. Please do not interpret a lack of response as a lack of action. We may never be able to stop Spam, but I believe we can make a difference by working together. -Becky, Cox Support Forums Moderator
Becky,
I'm not sure where you get the idea that I'm expecting a personal response from Cox, I'm not. What I EXPECT is for Cox to do a better job at blocking spam.
I've heard the response from Cox before that "We're doing all that we can". I don't believe that. I have multiple email addresses, and those providers do a much better job at blocking spammers than what Cox does. One of those email addresses is one that I manage myself with spamassassin. I get far less spam with that address.
Also, before Cox switched to the new webmail, I used to have more control over the blacklist. I used to be able to inspect the headers of the email and find the REAL email address that the spammer are using, not the spoofed one that it appears that the email is coming from, and add that to the blacklist. I was able to block a hell of a lot more spam thaN what I can now. The new webmail only allows me to add the entire email address and without being able to inspect the headers, I suspect that these are the spoofed addresses and not the real addresses.
Cox needs to do better. The only reason why I've been a cox customer for over 20 years is because I have no other option in my area. Cox better hope that another provider never comes along. They'll loose customers in droves.
Daryl
Becky,
Here are just a few examples of spam that Cox is letting through:
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Dr. Tinnitus, M.D. <tapxrnnbunwbookh@anhekifhdjwihe.provantarmarnesbu.com>Protect Your Budget with a Home Warranty. First Month FREE.
Home Warranty Special <jbyaodcby@axyafvmiexmpqmhvp.tuturnespekama.com>5 common foods found in most American kitchens that are deadly
Five Fatal Foods <swdwumvykq@lqcuvxbgihseis.trixiardelynesawayal.com>A Reverse Mortgage Loan May Help Eliminate Credit Card Bills
AAG Mortgage Loans <vrutwqrajvip@dhngakvckxyfhdynsk.conchpanuaripe.com>WALMART : You Have Been Selected !!!
Thankyou! <contact551455568669@alborsanews.com>How To Back Up All Your Photos & Video With 1 Click!
The Photo Stick <contact@repmemox.com>GovernmentPrograms may Reduce Monthly MortgagePayments forMilitary
VABenefitSurvey <contact@dealzbay.net>All of this is legitimate spam that Cox should be filtering out. Do you know how much time a day I spend adding this ** to the black list, and marking as spam and reporting as spam? Far to much. I wasted 30 minutes this evening just going through this **. I often have to do this multiple time a day.
Do you seriously think that Cox is doing all it can to block this **?
Daryl
I have gotten many of these same spam emails; they have similar characteristics, and similar "unsubscribe" characteristics. I have no doubt they come from the same venue.
But it is highly suspicious that this particular type of spam seems to be universally penetrating Cox spam filters.
I couldn’t agree with you more. I get at leadt 15 to 20 spams a day and each time I go on my internet I have to go to webmail first and do each one separately and say spam. On the other hand they block ALL my Amazon correspondence even though I mark this as Not spam. So I had to set up a message on my home page from Amazon so I can check my orders and shipments that cox puts in spam. This bull sbout if you mark it the system realizes it is spam or is not spam is really a hoax. This new system stinks. Maybe they should hire some programmers who know what too do.
I guess I hit a nerve with my posting. That's good. I know that it's a long shot, but perhaps someone from Cox is following this thread and seeing how frustrated customers are.
Its funny that we never heard anything from Becky after her initial post. But, I didn't really expect a follow up. It would just be nice if Cox really cared about their customers that they would at least follow up with something.
I hope that others keep sharing their stories of spam. Maybe eventually cox will get the message. Again, I think that its a long shot, but a person can always hope.
Daryl
