Forum Discussion

macjj's avatar
macjj
New Contributor
8 years ago

Cox WiFi Hotspots - why does it not recognize my log in information

I have followed all the instructions provided numberous times and each time I get the error - User Name not recognized or password invalid.  I have tried both options Cox Wifi and CoxCable to no avai...
MaryF's avatar
MaryF
Former Moderator
8 years ago

Hi Macjj,

We can look into your issue. Please send us an email to cox.help@cox.com with your full name, street address, user ID that you are logging in with, and a link to your forum post.

Mary F.
Cox Support Forums Moderator