Forum Discussion

alienkc's avatar
alienkc
New Contributor II
7 years ago

cox webmail

I have about lost my patience with Cox webmail.

I go thru the HUGE amouint of spam, marking those emails as spam, then deleting them.

Before I am done with the next set, the deleted spam COMES BACK.

This has been going on for MONTHS.

I have complained about it before and told to be patient they are working on it.

Well hire someone who can fix it? Stop working on it. FIx it.

So disappointed in Cox.

  • RedSport00's avatar
    RedSport00
    New Contributor II

    Agree, Similar issue with Cox's overly aggressive SPAM filter - it is simply id broken! Cox filters legit emails int the SPAM folder and at same time a boatload of real SPAM is put in my Cox InBox folder. Also, Cox Classic GUI has been "dumbed-down" to the extent it is practicably unusable.This is not just an opinion, but is an experienced fact. 

    • yak's avatar
      yak
      Contributor III

      Red, I wondered if I was the only one.  Too many legitimate emails are arriving with SPAM added to the beginning of the subject line.  I now have all emails (including spam) delivered to my inbox.