impatience
8 years agoNew Contributor
cox webmail
why is webmail so slow. I can log into my account in seconds and webmail takes more than 3 minutes most times. Sometimes fast. I have had cox for 30 plus years but may look somewhere else
For those experience webmail slowness, we'd like to collect more information to investigate further. If you could email us at cox.help@cox.com with the following it would be very helpful:
Info Needed:
• Email Address:
• Account Number:
• Where slowness appears (i.e. after entering their credentials, or loading Inbox, etc.)
• Date/ Time of attempted login:
• Location/ Region:
• IP: (if not sure, use http://www.whatismyip.com) IPv4 address required, IPv6 optional