Cox Ultimate - getting 60-80Mb
Subscribed to Ultimate Internet (here in San Diego) 300/30, only getting 60-80mb directly connected to modem. Please advise.
Forum Discussion
gadorg
I can see that you've just added a new modem to your account. If those are the speeds that you're getting connected directly to the modem, you may want to make sure that you're using a Cat 6 Ethernet cable to connect the modem to the router/computer. Also, please log onto the Cox website and run the speed test there, it will log the results directly to your account. Once that's done please reach back out here so I can take a look.
StephanieS
Cox Support Forums Moderator
I can see that you've just added a new modem to your account. If those are the speeds that you're getting connected directly to the modem, you may want to make sure that you're using a Cat 6 Ethernet cable to connect the modem to the router/computer. Also, please log onto the Cox website and run the speed test there, it will log the results directly to your account. Once that's done please reach back out here so I can take a look.
StephanieS
Cox Support Forums Moderator
