Forum Discussion
I've been having severe up and down speed issues in the Las Vegas area for 2 months now. Went over 17 days of Oct. with little to no upload speed what-so-ever. Spent about 15 hours on the phone with various depts and tech personnel, all of which told me my intermittent issues were my fault/my equipment. Their techs come out, tell me its not my fault/my equipment, but no explanation. Was told for 2 weeks there was no work being done to affect my internet speeds in my area; came here, made a post and was told IMMEDIATELY there was network infrastructure and staging work that was causing outages.
As you state, this is either pure apathy, carelessness or just a complete failure of Cox communicating internally. Cox can be sure I'll be posting and encouraging ALL of my neighbors who are having issues as well to complain directly to the FTC regarding Cox's practices in this area. Not like it'll do anything.... I just want my service properly restored and supplied..
- Vegassun16 years agoNew Contributor
Same here. These issues started around September for me and i've been getting only an upload speed of 2 or 3. Sometimes it's even below 1! I'll see how stable Centurylink's services are... and more than likely will be terminating my contract will Cox. Im paying $250 a month for crappy service.
- KevinM26 years agoFormer Moderator@Vegassun1, I am detecting signal issues with your modem, and this may be the reason you're experiencing slow upload speeds. Can you please make sure all cables are tightly secured and free of damage? For additional support, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
- Zurq6 years agoContributor II
I have came to the conclusion that the cox speed test server is broken, just look at this.
COX Server
Another Server
COX SPEED TEST TOOL ON COX SERVER- bearone26 years agoContributor III
what device is this for??
i get 300+ on pc/hardwired/cat6 + 2 android phones (one 6years old) & the i-phone 6+ shows under 200/wi-fi..
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