Forum Discussion
CrystalS
3 years agoFormer Moderator
Hello @Wmcole,
I completely understand the hassle of having inconsistent internet speeds. I am here to help. We do not throttle speeds. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
I completely understand the hassle of having inconsistent internet speeds. I am here to help. We do not throttle speeds. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
- wmcole3 years agoNew Contributor III
It also appears that part of the problem is pass-through from COX DNS servers of DoS attacks. (From my router log:
[DoS Attack: RST Scan] from source: 45.232.131.151, port 16187, Monday, January 31,2022 15:52:29
[DoS Attack: RST Scan] from source: 45.232.128.54, port 1121, Monday, January 31,2022 15:40:17
[DoS Attack: RST Scan] from source: 45.232.130.47, port 25736, Monday, January 31,2022 15:25:31
[DoS Attack: ACK Scan] from source: 45.61.142.182, port 10668, Monday, January 31,2022 14:41:49)
I don't understand why my lowly router can detect and reject these attacks yet your DNS servers cannot? Result: multiple "Server unavailable. Try Again" responses to attempts to retrieve email, connect to a web page (NOT connected with the sources of the attacks from IPs listed above or their servers) or view HTML email that may include graphics / links from the Web.
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