Forum Discussion

MaxMASK's avatar
MaxMASK
New Contributor
5 years ago

Cox support unresponsive during live chat, disrespectful

I've had two support people just blow me off while in talking to them, there's nothing wrong on my end, because I'm using data with over 100 GB of service, but somehow on their end I've had support j...
Ale1998's avatar
Ale1998
New Contributor

Same thing happened to me they just don’t care.  I’ve have the worst service ever and customer service 

TucsonSam's avatar
TucsonSam
New Contributor
5 years ago

At the end of the day, 'vote with your wallet' - go elsewhere for service if its a viable option - if enough people do the same eventually they will notice. If you have no viable alternative provider(s) in your area make sure your government representation at all levels are frequently aware of your fervent dissatisfaction regarding cable monopolies.