Forum Discussion

MaxMASK's avatar
MaxMASK
New Contributor
5 years ago

Cox support unresponsive during live chat, disrespectful

I've had two support people just blow me off while in talking to them, there's nothing wrong on my end, because I'm using data with over 100 GB of service, but somehow on their end I've had support j...
xovanessa53ox's avatar
xovanessa53ox
New Contributor
5 years ago

I just had the same issue. They just beat around the bush with the issue I was having and then gave me a little attitude when I was trying to tell her what she was having me do wasn’t going to help my issue. Also tried to sell me something else in the middle of talking for a “discount” but I already spend too much money with them and have all sorts of problems.