Forum Discussion

MaxMASK's avatar
MaxMASK
New Contributor
5 years ago

Cox support unresponsive during live chat, disrespectful

I've had two support people just blow me off while in talking to them, there's nothing wrong on my end, because I'm using data with over 100 GB of service, but somehow on their end I've had support j...
LisaH's avatar
LisaH
Moderator
5 years ago
Hi MaxMASK. I am sorry to hear that you are having issues with chat. If you need immediate assistance, please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address.- Lisa, Cox Support Forums Moderator