We used to call these updates, patches, fixes, hot-fixes, etc a "Certificate-to-Operate." Cox should add a Certificate-to-Operate (CTO) section to your Cox Certified Cable Modems page.
https://www.cox.com/residential/support/cox-certified-cable-modems.html
There are lots of modem manufacturers, makes, models, technologies, chips, updates, etc but they all have one thing in common: the Cox network.
Whenever a manufacturer releases an update, Cox should add the update to their CTO list. The list would not only recognize the update but also its status within Cox: Certified, Rejected, Testing, Testing (Phase 1, 2, 3, etc.).
This was a long list but always provided a well-known starting point for our customer inquiries.
