COX Service
My cable receiver box stopped working, Called Cox support and scheduled a tech visit. He came to my home last Sunday (Feb 14) and ended up replacing the cable box. For some reason, he replaced it w...
Forum Discussion
First tech should have accurately replaced your DVR. Moreover, if first tech disconnected the splitter from the wall, you'd lose Internet and phone. Tech should have verified your services after replacing cable-box.
Were you obligated to a contract with Cox? If you had a "price lock," you can't change services; however the change wasn't your fault. Send an email to cox.help@cox.com with the following and they'll reconcile everything for you:
- URL of This Post
- Full Name
- Complete Address
