Forum Discussion

360bluejay's avatar
360bluejay
New Contributor
3 years ago

Cox refuses to provide service to my address. Cox is the only cable service provider in my rural area. Homes all around me have Cox service. My home was skipped by the cable company when they laid in the cable. NOW they demand that I pay thousands of doll

Cox is the only cable service provider in my rural area. Homes all around me have Cox service. My home was skipped by the cable company when they laid in the cable. NOW they demand that I pay thousan...
360bluejay's avatar
360bluejay
New Contributor

Believe me, thought of this. Have ask Cox if they would work with this idea. Have yet to hear back. This idea would be close to 200 feet of undergrounding, going under fences and skirting a septic system. COX is fast on billing customers, but not so helpful with getting customers service hook up.  

4G home internet is looking like my only option.

Becky's avatar
Becky
Moderator
3 years ago
Hi 360bluejay, I'm sorry for the difficulties you've encountered while trying to get Cox services installed, and I want to investigate this further on your behalf. Since I don't want you to provide your address on this public forum, please email your name and address to cox.help@cox.com. I'm happy to try and get you more details regarding your serviceability request! -Becky, Cox Support Forums Moderator