Forum Discussion

UnhappyinArizon's avatar
UnhappyinArizon
New Contributor
6 years ago

Cox refuses to honor the offer they sent to me...

Well, after a half dozen exhausting phone calls, with numerous transfers during each call, I am giving up. Good job, Cox! You won. You have made it so difficult and awful that I am just going to stic...
fairlady's avatar
fairlady
New Contributor
6 years ago

Good Post. Cox should support the services customers are subscribed to instead of depending on forum to resolve a problem. I have been a cox customer ever since moving to AZ 18 years ago. Problems now with my landline and no real fix. A person may call customer service and be transferred to someone else as the previous comment above states. I had no problems with my land land under the original system before they put in the modem and integrated everything.