Forum Discussion

MD0115's avatar
MD0115
New Contributor
5 years ago

Cox Promised Credit for 2 Months, only gave 1 month

I received an e-mail 3/30 stating that Cox would be applying a credit for the 500GB or Unlimited Data plan (whichever I paid for) starting with my March billing cycle, for a total of 2 cycles. I orig...
DannyS's avatar
DannyS
Moderator
5 years ago
We suspended data usage charges on March 16th. If you would have exceeded the cap prior to that date charges may still apply for that month. If your statement prints prior to the announcement, you may still see the charge. It will be credited and will be seen on next months statement.