Forum Discussion

SooryaRavi's avatar
SooryaRavi
New Contributor II
5 years ago

Cox panoramic Gigablast BLOCKING apps. Cannot use Fate/Grand Order, have issues with YouTube, extra emails as well as other gacha games. This is a DEALBREAKER.

Hello. I switched from AT&T to Cox and am deeply regretting it. I even pay more for Cox. I've tried disabling the advanced panoramic security, setting up a DMZ for my affected devices as well as spli...
apps
Fgo
Gacha
MichaelJ's avatar
MichaelJ
Moderator
Hi SooryaRavi, can you provide any additional details? What error message are you getting?

Thank you,

Mike J.
Cox Support Forums Moderator
SooryaRavi's avatar
SooryaRavi
New Contributor II
5 years ago

I'm not getting an error message. It just won't connect. The gacha games say connecting error. Download files from drive says unknown error occurred. Yet using a VPN bypasses all this. 

  • ChrisL's avatar
    ChrisL
    Former Moderator
    5 years ago
    I'd suggest trying to do a factory reset on the Panoramic Wifi gateway then tests again to see if it'll connect.

    -Chris
    • SooryaRavi's avatar
      SooryaRavi
      New Contributor II
      5 years ago

      I tried this. I've tried many other solutions on my own. I still have no resolution other than using a VPN. I will be cancelling my subscription if nobody gets back to me, it seems calling your support doesn't help so I'm turning to this forum again.

      • SooryaRavi's avatar
        SooryaRavi
        New Contributor II
        5 years ago

        I managed to get into 192.168.0.1. I disabled both IPv4 and IPv6 Firewalls ENTIRELY and it still didn't resolve the issue. Have tried all sorts of things.