Cox outage and no information
Hello, my cox internet has been down for 19 hours now and it is the weekend. It is not me but an area. Cox does not know when it will be fixed and will tell you nothing. I have used cox for 30 years ...
Forum Discussion
I think it's time to leave cox. There's literally an outage once a month with these guys.
Hello jrodatz23,
We value your business and want to avoid losing you. I myself work remote and know how important it is to have a stable connection at all times and that when issues come up out of your control it's a huge inconvenience to you. Cox has added network alerts to the Cox App to alert customers when we are aware of a network issue, www.cox.com/residential/learn/cox-app.html. Should you continue to face an impact to the service after an alert clears, then we can help investigate further. For support, could you email us at Cox.Help@cox.com with your name, complete address, and detail of the issue? We can help.
