Forum Discussion

Lane_H's avatar
Lane_H
New Contributor
4 years ago

cox.net email not recieving email from my domain

I run a small business in Omaha, Neb., which has many Cox interenet customers. My customers who have cox.net email addresses cannot recieve email from my domain. Whenever I email from lane@omahahe...
BenS1's avatar
BenS1
Former Moderator
4 years ago
Hi @Lane H
I know how important it is for you to have your emails get through to your customers. Please let the CoxWebmail users that they need to send an email to 'unblock.requests@cox.net', with your email address letting us know that your email address is not harmful. Thanks.
Ben S.
Cox Support Forums Moderator
Lane_H's avatar
Lane_H
New Contributor
4 years ago

Would each user need to do this, or just one user?  

  • BenS1's avatar
    BenS1
    Former Moderator
    4 years ago
    @Lane H
    That is a good question. Get 2-3 of them to do it for you. That will help our team.

    Ben S.
    Cox Support Forums Moderator
    • Lane_H's avatar
      Lane_H
      New Contributor
      4 years ago

      Great!  I had 4-5 send.  Fingers crossed

      • BenS1's avatar
        BenS1
        Former Moderator
        4 years ago
        @Lane H
        Thanks for following those instructions. Keep us posted.

        Ben S.
        Cox Support Forums Moderator