6 years ago
Cox Modem Firmware CM8200
Hello, I recently upgraded my modem to a CM8200 and noticed that the latest firmware should be D31CM-PEREGRINE-220.127.116.11-GA-14-NOSH but the modem is currently running D31CM-PEREGRINE-18.104.22.168-GA-04-NO...
- Hi WackyWRZ, I see that you called this morning to report no connectivity and ultimately scheduled a service call. I was able to reprovision your modem, and also successfully pushed firmware version 22.214.171.124-GA-14 to your device. The modem is online, but with very poor metrics. I suggest that you keep the scheduled service call so an on-site technician can bring your levels into preferred specifications. -Becky, Cox Support Forums Moderator