Also If so, Is the COX LOW LATENCY DOCSIS feature being advertised as the GAMER ELITE SERVICE?
Pretty sure these are two different things. Gamer elite is a rebranding of the WTFast service. It can work with some games but it's hit or miss at best and snake oil at worst. Low latacy DOCSIS is not a service you buy but a technical capbility between the modem and ISP. See here for info on Comcast's trials. Cox usually follows Comcast so I predict trials are coming soon to Cox.
My question to COX, Is COX enabled the LOW LATENCY DOCSIS feature at this point or not? Unless your a COX representative, please don't mark this as "SOLVED". Want to know if and when is COX implemented this technology?
Hi, there. The LLD specification is part of CableLabs DOCSIS 3.1, so I believe it is implemented as it is part of the specification. I have inquired for more information from our DOCSIS team and will reply to you with a more definitive answer when they get back to me. Thank you for your patience. If you're having an issue with your service, let us know. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We will do our best.
Thank you Chris. Transparency is all I'm looking for other than the answer if Low Latency DOCSIS is implemented or not. The problem is marketing with all of these modems and transparency on the cox certified modems list leaves as many questions as they do answers. We all want the best service we can get. If I already have more bandwidth than I can use and the the only other thing that the modem manufacturers are marketing is low latency DOCSIS compatibility then we buy that modem thinking we are going to get snappier service but in reality there is no measure of improvement it makes you fill like you are getting taken advantage of from the manufacturer, but we don't know because there isn't any documentation or data point, ping or perceived improvement in application latency from cox we are literally guessing and trying to improve our service where there are no improvements to be had. If modems on cox's approved modem list are marketing a new cable specification feature there should be a note on the list indicating if cox supports that feature. I.E. LOW LATENCY DOCSIS. There is no issue except ambiguity and expectation management with the service. Like I said I bought the new "MORE" capable modem and called to talk to the representatives over the phone and level one and level two technicians aren't tracking this new feature being marketed on the new modems. Not there fault. I think cox should just be more forthcoming with these types of things so customers don't go chasing better service when there may not be if it isn't implemented yet.
