COX IP 68.1.1.13 -- fix it!!

First, it's really important to understand that the only hop that matters in a traceroute is the destination. If the final hop (your target) is showing 0% packet loss and acceptable latency, then all the hops before that can show all kinds of errors and it doesn't matter. The packet loss in your PingPlotter results is most likely ICMP deprioritization. Some servers and routers down-prioritize ICMP echo requests. The traceroute hop that corresponds to a server down-prioritizing ICMP echo requests may show packet loss and/or latency. If the destination isn't affected in the final hop of the traceroute, all latency and packet loss in the earlier hops is an artifact of router configuration (or other device configuration) and is not a problem. - Lisa, Cox Support Forums Moderator