I live at the 6200 block of SW 39th Ct in Topeka, KS. My internet went out early AM on June 26, 2024 and has now been down over 24 hours. Your app says you are working on an outage, when will it be resolved? Will I get a credit on my bill for lost service?
Hi Conqdad57, I work from home and depend on a reliable internet connection, so I understand how service outages impacts our customers. I'm sorry you've been without service for over 24 hours! I can help. Cox provides the Support Forums to help customers obtain technical support and exchange ideas with other customers. Billing, account, and outage questions require sharing personal information, so these topics aren't suited for a public forum. For further assistance, please email us at cox.help@cox.com with your full name and address.
