Forum Discussion
As far as I know, you have to click Sign-in. Firefox has my credentials already loaded, so that's what I can do.
Thanks, Bruce. It seems to me that the primary function of the Cox webmail sign in page should be to sign in to Cox webmail. So wouldn't it make sense to design that page to expedite the sign in process? The way to do that would be to set the tab focus on the tab fields that are used for webmail, i.e. User ID, Password or Sign In. All the other tab fields would still be available, but the first blank field of these three should be the default. If User ID and Password are pre-filled, set the focus on Sign In and webmail could be launched by pressing the Enter key. Come on, Cox. Make this simple change.
- Bruce7 years agoHonored Contributor III
I would suggest finding another link into your account with a closer "focus" to the sign-in field.
I think any Cox sign-in page should be a portal into your entire account. Meaning, if you sign-in from one page...for example, Cox Forums...you should have access to all features of your Cox subscription: email, resets, billing, the forum etc.
I don't know if a portal link with a closer-focus exists...maybe...or at least a page with fewer tab hops. I found one page and its first tab-hop read: Skip to Main Content. "Main Content" is the sign-in field. I clicked that link and it kinda cleaned up the page with fewer hops. That link then took only one tab to get to the sign-in field. See if this bookmark would work better for you.
- CurtB7 years agoHonored Contributor
Hi, Bruce. I may be fussing with Cox a bit, but I'm not fussing with you. As I said, all the other tab fields (elements) would still be available. Changing the tab focus to Sign In wouldn't prevent other existing tabs from retaining the same access they currently have. The webmail page would still provide access to those other features you mentioned, but the primary (default) purpose of the webmail page should be to access webmail. I tried the link you posted. While it is just one tab away from sign in, it loads a page that is still 15 tabs and another page load away from webmail which was the original, desired destination. BTW, focus is a real thing.
- Bruce7 years agoHonored Contributor III
i didn't try the link I provided because I don't use Cox webmail, so I didn't know how far off the mark it would result. Sorry.
I agree a login page should solely have one purpose, but Cox is a business and it's too tempting to not crowd the space above the login field with gibberish and self-promoting platitudes.
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