Forum Discussion

MAB's avatar
MAB
New Contributor II
7 years ago

Cox email

Please FIX cox email!  I tested creating a gmail account to see how long it takes for long in, took no time at all.  When I try to login to cox email it sits at connecting for way to long or you get a msg cox email can't be reached right now :/

  • paul_herrera's avatar
    paul_herrera
    New Contributor
    7 years ago

    I also having same problems with ur internet with no connection on email etc. continue time out fix issues or provide back Credit 

    • DannyS's avatar
      DannyS
      Moderator
      7 years ago
      Hello Paul, Appears as if you may need someone to look into your account personally. We can definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the full-service address with a link to this thread so we can get started. -Dan
      • ECE's avatar
        ECE
        New Contributor
        7 years ago

        I am getting an error message whenever I send an email to another cox.net user.  When I try it again, it goes through (I think).  Is this also being worked on?

  • MichaelJ's avatar
    MichaelJ
    Moderator
    7 years ago
    Thank you for reaching out to us. Our email team is aware of the issue and is working to resolve it. I apologize for the inconvenience. -Mike
    • ajgringo619's avatar
      ajgringo619
      New Contributor III
      7 years ago

      This problem has been going on for way too long. If anyone relies on Cox Email for their business they're probably on their way to bankruptcy.