Forum Discussion

radioguyone's avatar
New Contributor
4 years ago

Cox email via Outlook

I have two Cox e-mail addresses and one third party address.  I can send and receive, via Outlook, on the third party email address.  I cannot send anything on the two Cox emails.  I can receive just fine, but nothing goes out and I get this error: cmsmtp Connection Rejected - see AUP#IPBL00001

I have deleted the accounts and redid them, without success.  Does anybody have any ideas?

I do have the latest Outlook.  

Thank you.

1 Reply

  • ChrisL's avatar
    Former Moderator
    This error indicates that the Internet connection you're using has been flagged for sending spam and is no longer permitted to send emails using Cox email servers until the problem has been addressed. It may be necessary to contact the technical support for the Internet provider you're using to send emails from so they may investigate the issue further.