Cox email to yahoo email transition
I received email announcement on Jan 4, and read most of documentation. I want to confirm a few points to ensure I get this right the first time. Did Cox indicated how much time we have to accept Yah...
Forum Discussion
Thank you for your post. All currently available information can be found at https://www.cox.com/emailmove but at this time we don't have any dates confirmed. Customers will begin receiving email communications 60 days prior to migration. I hope this helps explain.
ChrisJ2
Thanks for jumping in here; frankly this is a very frustrating process. I have read that document "several" times and have follow up detail questions. The 60 days was one (why isn't that formerly stated in the email0. Also, I have 6 email cox email account address; why did I receive only one announcing the transfer. The documentation indicates that all (each) cox email addresses will be preserved individually. When we do the transfer can we assume we can do one at a time (to preserve individual content etc). I don't have a problem doing the steps 6 times, frankly I prefer it so I can keep each cox address intact. I have heard there will be 3 email communications (I have only received one). Why didn't Cox communicate that upfront. Instead, here we are hunting for little pieces or clues as to what is happening. This approach creates mis information, guesses and more confusion and frustration.
I did send a list of questions to Cox cox.help@cox.com yesterday. Hopefully that group will be helpful.
Richard
Rdrolet
You definitely should have gotten a response to your email by now. Please know that our Social Media Team responds to all Forums, Email and Social Media platforms. If you haven't received a response to your email yet you may want to reach out again. Thanks!
StephanieS
Cox Support Forums Moderator
I did send a list of questions to Cox cox.help@cox.com yesterday. Hopefully that group will be helpful.
Please share what you find so it may help others on the "clue hunt". Thanks. If you don't get a response send it again or use Twitter(X) to contact them. I don't know about you but I am not a fan of Twitter but it seems to be the fastest way of contacting Cox moderators. I created an account just to contact them.
