Forum Discussion

Fbong's avatar
Fbong
New Contributor
5 years ago

Cox email server

COX EMAIL SERVER WILL NOT ALLOW SENDING EMAIL FROM MY OUTLOOK ACCOUNT. I'M SURE NUMEROUS OTHER ARE EXPERIENCING THE SAME PROBLEM. WHAT WILL IT TAKE FOR COX TO MAKE THIS A PRIORITY???? MASS EXIT FROM THEIR SERVICE!

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    Hello, we are not detecting any known issues with our email servers at this moment. What device are you using to access your Cox emails (iMac, Windows, mobile device, etc)? What version of Outlook are you currently using to send and receive emails? Are you able to send and receive emails on myemail.cox.net, without any issues?

    Here is a link that provides information regarding the incoming and outgoing settings:

    www.cox.com/.../cox-email-server-settings.html

    Going forward, all settings must use an SSL / TLS encryption, as this provides added security. -Kevin M. Cox Support Forum Moderator
    • bearone2's avatar
      bearone2
      Contributor III
      5 years ago

      how can i send a message directly to you??

      • KevinM2's avatar
        KevinM2
        Former Moderator
        5 years ago
        Hi Bearone2, you are welcome to email us at cox.help@cox.com, or reach out to us on Twitter @coxhelp or Facebook. You can request me, and I can reach out to you. -Kevin M. Cox Support Forum Moderator