COX EMAIL HACKED

I've sent my information.... I got the following response:

Thank you for contacting the Cox Social Media Team via forums regarding your email address.  

This threat is initiated outside of our network and is out of our immediate control. We are working non-stop to proactively identify compromised accounts and we are taking aggressive steps to protect our customers. For security reasons,  complete the following actions.

•Run malware and virus scans on all devices used to access the Internet in order to eliminate any additional threats.

•If you have used the compromised username and password combination for any other websites, update your passwords on those sites.

•For Cox Email users, check for and remove unauthorized email auto forwarding rules, filter rules, signature changes, or other settings that may have been changed while the account was potentially compromised.

Additionally, please visit www.cox.com/secureemail to follow the guided help to update all email client port settings.

If you have any other questions, please provide the following information.

                Your complete address including city and state 

                The account holder's name if different from yours 

                Details regarding the nature of your inquiry

                The last four digits of the account holder's Social, the Cox PIN or the answer to the security question associated with your account.

Colleen D.

Cox Social Media Support Specialist

My major concern now is that COX is ill equipped to address threats that originate outside of it's network.... Seems like a pretty lame excuse to me. Verizon is equipped to address threats that originate outside of it's network... As is every other company that relies on computer technology. Could you imagine a credit card company telling a customer that because fraud didn't take place within the network, they're not willing to or have the capacity to investigate and then wash their hands of it????