Cox downtime repairs

For the past couple months, we have had spotty service. Finally, we got stability for a week after my neighbor accidentally cut his line. A tech came out and ran some wiring above ground from our side to theirs until they could come back to repair it properly. Last night my service goes down, got a message saying my service is back up in my area and now it is back to not working.

Nice repair cox. Seems we got to cut our lines to get a weeks worth of proper service.