Forum Discussion

Brianwcruz's avatar
Brianwcruz
New Contributor
2 months ago

Cox discriminated Veterans

Wow what terrible employees y’all hire. Imagine an employee yelling and calling a veteran with a disability “you are acting like a little kid”. How disrespectful. He did this because I asked for a supervisor because he refused to help with something so simple and he yelled and acted like he hung up but put me on mute for 10 minutes thinking I would hang up geez. I ended up talking to someone and they helped within 5 minutes and resolved the issue. How ridiculous disrespecting a veteran and then continue yelling then act like hanging up to hear silence for 10 minutes knowing he can’t hang up.

  • ChrisJ2's avatar
    ChrisJ2
    Moderator
    2 months ago

    Hi, Brian. I'm so sorry that happened to you and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. I would like to submit feedback on this representative.