Cox blocking content from AMC Theatres
A few weeks ago I noticed that the AMC Theatres website was not functioning correctly. Specifically, a lot of the content on the site just does not appear. For example, there is a section on the ma...
Forum Discussion
Same problem on my end as well. I thought the issue was with AMC. I get errors on the AMC app saying "Network Issue Occurred. Tap to Retry" and do not have full functionality of the AMC website on any browser (cannot sign in, errors trying to access certain web pages on the site, etc). Tried accessing the website and app on multiple phones, tablets, and laptops on my wifi and got the same error on all of them.
It wasn't until 3 days later when I tried the AMC app using cellular that the app worked perfectly fine. I'm glad I'm not the only one with this really odd issue.
Hi markymags,
I would like to investigate further investigate this issue for you. Please email our team at cox.help@cox.com with this post, your full name, and your complete address. You can also reach out to us on Twitter and Facebook through the links below:
www.facebook.com/.../
https://twitter.com/CoxHelp
Maria
Cox Support Forum Moderator
I would like to investigate further investigate this issue for you. Please email our team at cox.help@cox.com with this post, your full name, and your complete address. You can also reach out to us on Twitter and Facebook through the links below:
www.facebook.com/.../
https://twitter.com/CoxHelp
Maria
Cox Support Forum Moderator
I live in Falls Church, VA. I am having the same issue. The AMC App works fine on cellular data and a FIOS WIFI. Is there any update on this issue.
- Hi @NicL
Are you able to sign in to the AMC app with your Cox account while connected to Cellular Data and once you are logged into the app switch to your Cox In-home Wifi?
Ben S.
Cox Support Forums ModeratorIf i use the AMC app with my cell data I don’t need the cox account. Once logged in with cell data if I switch back to WIFI I get the network error again.
