Forum Discussion

Raskie's avatar
Raskie
New Contributor III

Contract info

Who (what department) do I contact to find out when my 2 year price lock contract is up.  I’ve called Cox, but no one seems to be able, or willing, to give me that information.  I’d like to make some changes to my plan but need to know when I can do it without invoking a penalty.

3 Replies

    • Raskie's avatar
      Raskie
      New Contributor III

      One would certainly think so, but that information is not supplied.

      • DustinP's avatar
        DustinP
        Moderator
        Hello Raskie,

        I'm sorry to hear you have not gotten the answer you're looking for. Please email us at Cox.Help@cox.com with your complete address and first and last name. We can look into this for you.

        Dustin
        Cox Forum Support Moderator