Forum Discussion

jpcbew's avatar
jpcbew
New Contributor
5 years ago

Continued issues!!!

Why am I having to restart my panoramic Wifi every 2-3 weeks!!! Also, why has my internet become so incredibly slow. I’ve called several times because there is no reason unless someone has tapped into my wifi. I need a *** technician! 
It is like Cox either doesn’t want to help or can’t help with this issue. 

  • LisaH's avatar
    LisaH
    Moderator
    5 years ago
    Hi Jpcbew. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    re-boots, reset of modem can resolve  problems. are you aware the dvr re-boots every night?

    check my wi-fi for devices...see if you recognize what's listed.