Constant Packet Loss
Hardwired connection on Preferred 150 plan is constantly losing packets. Packet loss ranges from 3% - 20% throughout the day. This is with one active connection, no downloads or streaming. Just gamin...
Forum Discussion
I am looking at your modem signal levels and a lot of the channels have a really low signal level, which is likely the cause of your packet loss. I see that you have a service call setup, which we will definitely need.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
Hi Brian,
Thanks for your reply. I am hopeful for a stable connection.
Best,
Mike
