I've had an issue with packet loss since December, and that's just when I really noticed it. It makes my gaming sessions basically unplayable. I had one of Cox's (contract) service techs come out and...
It isn't packet loss apparently, it's "ping burst" which can feel the same way. Never heard the term before until I looked up the icon that wouldn't disappear on modern warfare.
Ping burst from what I understand is a massive influx of data at a high rate. It's like a hose that won't stop clogging, and every times it's cleaned the massive pressure is released. Either your equipment or theirs is the culprit, most likely them considering I bought entirely new stuff. Their servers can't handle the data, and buffers it, causing your info to be delayed/lost.
The tech was right that he saw nothing wrong, because it's their servers causing a fake packet loss. It's actually a pretty genius scam if deliberate as you wouldn't notice this with most activities. Gaming needs all the packets though, unlike buffering a movie.
I understand the logic behind this, but at 1 packet/sec, I don't foresee that being an issue, I'm by no means knowledgeable on the subject though. It's noticeable on webpages as well, as it doesn't load instantly, but will "hang" for a second or two before it loads a page, but it's fine sometimes.