Forum Discussion

neostinbuck's avatar
neostinbuck
New Contributor II
21 days ago

Constant outages

My family constantly gets an outage with our fiber internet! We have had a tech come about 4 times in one month! If we have to have tech come out one more time, we are switching to Metronet!

  • Hi, there. I'm so sorry for the constant service issues. We certainly would hate to see you go. Send us your info at Cox.Help@cox.com with your name, address, and a copy of the forum message. We're glad to assist you there.