Forum Discussion

FelineFather's avatar
FelineFather
New Contributor
4 years ago

Constant Dynamic Range Window violations

I have been getting subpar Download speeds 300 - 500 since the morning of 04/16 when I usually got around 850 - 960 My Event Log is filled with Dynamic Range Window violation errors and my modem is...
  • Becky's avatar
    Becky
    4 years ago
    Hi FelineFather, your slow speeds may be a result of intermittent packet loss as a result of ingress. I think we should take a closer look! Please email our team at cox.help@cox.com so we can get this resolved for you. -Becky, Cox Support Forums Moderator
Becky's avatar
Becky
Moderator
4 years ago
Hi FelineFather, your slow speeds may be a result of intermittent packet loss as a result of ingress. I think we should take a closer look! Please email our team at cox.help@cox.com so we can get this resolved for you. -Becky, Cox Support Forums Moderator
  • FelineFather's avatar
    FelineFather
    New Contributor
    4 years ago

    Will do! Is their anyway I can direct the email to yall to show you have reviewed my forum post?

    • JonathanJ's avatar
      JonathanJ
      Former Moderator
      4 years ago
      @FelineFather

      We have received your email and await your account information.



      Jonathan J
      Cox Moderator