mochrymowicz
5 years agoNew Contributor
Constant Disconnects and Terible Upstream
Hello
I am constantly getting disconnects and getting awful upstream. has been happening for months. a tech came out and was helpful and gave me some new connections and a ground but the problem persists.
need this resolved please help.
here is the last few hours from the modem logs. Arris SB6183 1year old.
Wed Sep 30 14:56:33 2020 | Notice (6) | TLV-11 - unrecognized OID;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 15:38:59 2020 | Warning (5) | Dynamic Range Window violation |
Wed Sep 30 16:16:32 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:25:05 2020 | Critical (3) | Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:25:17 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:25:37 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:25:37 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:25:44 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:26:25 2020 | Critical (3) | Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:26:37 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:26:49 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:26:57 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:27:45 2020 | Critical (3) | Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:28:09 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:28:09 2020 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:28:09 2020 | Critical (3) | 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:28:50 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |
Wed Sep 30 16:32:19 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=f8:a0:97:b8:8a:a0;CMTS-MAC=00:27:90:ff:f6:b3;CM-QOS=1.1;CM-VER=3.0; |